Refund Policy

This refund policy applies to services operated by lite app.

14-Day Refund Policy

In accordance with Paddle's Buyer Terms, customers are entitled to a full refund within 14 days of purchase, without providing any reason.

If you wish to request a refund within this 14-day period, please contact us at [email protected] and include your order details (such as the order ID or the email address used for the purchase).

All refunds are processed via Paddle, our authorized payment processor.

How to Request a Refund

To request a refund, please send an email to [email protected] with the following information:

• Your order ID or transaction reference
• The email address used for the purchase
• Any additional details that may help us process your request

We will process your refund request promptly. Refunds are handled through Paddle and typically appear in your account within 5-10 business days, depending on your payment method and financial institution.

After 14 Days

After the 14-day period, refund requests will be reviewed on a case-by-case basis. While we cannot guarantee refunds beyond this period, we may consider exceptions in the following circumstances:

• Technical Errors: If you were charged incorrectly (e.g., double billing) due to a system error.
• Service Failure: If the extension completely fails to function on your device and our support team cannot resolve the issue within a reasonable timeframe.

Any refunds granted after the 14-day period are at our sole discretion and will be processed via Paddle.

Subscription Cancellation

You may cancel your subscription at any time to prevent future charges. Your access to the Service will continue until the end of your current billing period. Please note that canceling your subscription does not automatically entitle you to a refund for the current billing period unless you are within the 14-day refund window.

Payment Processing

All payments for our services are processed by Paddle. Paddle is our authorized payment processor and merchant of record. For more information about Paddle's policies, please visit Paddle's Terms of Service.

Contact Information

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:

• Email: [email protected]

We aim to respond to all refund requests within 24-48 hours.