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Troubleshooting

Common issues and solutions for Gemini to Obsidian extension

Common Issues

Extension Not Working

Symptoms:

  • Extension icon not responding
  • Export button does nothing
  • No popup appears when clicking icon

Solutions:

  1. Refresh the Gemini page

    • Press Cmd+R (Mac) or Ctrl+R (Windows/Linux)
    • Wait for page to fully load
    • Try clicking the extension icon again

  2. Verify you’re on a Gemini page

    • Extension only works on https://gemini.google.com/*
    • Navigate to a conversation page
    • Ensure you’re logged into your Google account

  3. Check extension is enabled

    • Go to chrome://extensions/
    • Find “Gemini to Obsidian”
    • Ensure the toggle is ON
    • Click “Details” and verify permissions are granted

  4. Reinstall the extension

    • Remove the extension from Chrome
    • Restart your browser
    • Reinstall from Chrome Web Store

Export Fails

Symptoms:

  • “Export failed” error message
  • File not downloading
  • Incomplete export

Solutions:

  1. Check internet connection

    • Ensure stable connection to Gemini
    • Try loading the conversation manually
    • Retry export after connection stabilizes

  2. Verify download permissions

    • Check browser download settings
    • Ensure downloads are not blocked
    • Try changing download directory

  3. Check conversation accessibility

    • Ensure the conversation is fully loaded
    • Scroll through the conversation to load all messages
    • Try exporting a different conversation to isolate the issue

  4. Clear browser cache

    • Go to chrome://settings/clearBrowserData
    • Select “Cached images and files”
    • Clear data and retry

Batch Export Issues

“Gemini page required” error:

Solution:

  1. Open https://gemini.google.com/ in a new tab
  2. Ensure you’re logged in
  3. Return to the options page
  4. Retry batch export

Export stops midway:

Solutions:

  1. Keep options page active

    • Don’t switch tabs during export
    • Don’t minimize the browser
    • Don’t put computer to sleep

  2. Check for rate limiting

    • Wait 5-10 minutes
    • Retry with smaller batch size
    • Use “Current Page” instead of “All History”

  3. Verify Gemini API access

    • Open Gemini in another tab
    • Ensure conversations load normally
    • Check for any Gemini service issues

Some conversations skipped unexpectedly:

Solution:

  • Check “Skip Already Exported Records” setting
  • Disable deduplication if you want to re-export
  • Clear export history to reset tracking

File Download Issues

Files not appearing in download folder:

Solutions:

  1. Check browser download settings

    • Go to chrome://settings/downloads
    • Verify download location
    • Ensure “Ask where to save each file” is configured as desired

  2. Verify download directory

    • Check the directory path in extension settings
    • Ensure the directory exists or can be created
    • Try using default Downloads folder (leave directory blank)

  3. Check file permissions

    • Ensure you have write permissions to the download directory
    • Try downloading to a different location
    • Check disk space availability

Filename issues:

Solution:

  • Filenames use ISO 8601 format with conversation title
  • Special characters are sanitized automatically
  • If title is too long, it may be truncated
  • Rename files in your file manager if needed

Formatting Issues

Code blocks not formatted correctly:

Solution:

  • Code blocks should preserve formatting automatically
  • Ensure you’re viewing in a Markdown-compatible editor
  • Try opening in Obsidian, VS Code, or another Markdown editor
  • Check that the file extension is .md

Missing content:

Solutions:

  1. Scroll through conversation before exporting

    • Gemini lazy-loads messages
    • Scroll to bottom to ensure all messages are loaded
    • Wait for loading indicators to complete

  2. Check for sub-documents

    • Some Gemini responses include sub-documents
    • Extension attempts to fetch these automatically
    • May require additional time to process

  3. Verify conversation is complete

    • Ensure conversation finished generating
    • Don’t export while Gemini is still typing
    • Wait for response to complete

Performance Issues

Slow export speed:

Solutions:

  1. Reduce batch size

    • Export “Current Page” instead of “All History”
    • Break large exports into smaller chunks
    • Export during off-peak hours

  2. Check system resources

    • Close unnecessary browser tabs
    • Ensure sufficient RAM available
    • Check CPU usage

  3. Optimize settings

    • Enable deduplication to skip already-exported conversations
    • Use simpler download directory paths
    • Clear export history periodically

Browser becomes unresponsive:

Solution:

  • Reduce batch export size
  • Close other tabs and applications
  • Restart browser and try again
  • Consider upgrading to Pro for optimized performance

Error Messages

”Failed to fetch conversation data”

Cause: Unable to retrieve conversation from Gemini API

Solution:

  1. Refresh the Gemini page
  2. Ensure you’re logged in
  3. Check internet connection
  4. Verify conversation is accessible in Gemini
  5. Try again in a few minutes

”Download failed”

Cause: Browser blocked the download or insufficient permissions

Solution:

  1. Check browser download settings
  2. Verify download directory permissions
  3. Try downloading to default Downloads folder
  4. Check disk space

”Rate limit exceeded”

Cause: Too many requests to Gemini API in short time

Solution:

  1. Wait 5-10 minutes before retrying
  2. Reduce batch export size
  3. Enable deduplication to reduce requests
  4. Upgrade to Pro for higher limits

”Invalid conversation format”

Cause: Conversation structure not recognized by extension

Solution:

  1. Ensure you’re on a standard Gemini conversation page
  2. Try exporting a different conversation
  3. Report the issue with conversation URL (if possible)

Still Having Issues?

If none of these solutions work:

  1. Check browser console

    • Press F12 to open DevTools
    • Go to “Console” tab
    • Look for error messages
    • Take a screenshot

  2. Gather information

    • Extension version
    • Browser version
    • Operating system
    • Steps to reproduce the issue
    • Error messages or screenshots

  3. Report the issue

    • Visit GitHub Issues
    • Create a new issue with details above
    • Include screenshots if possible
    • Describe expected vs actual behavior

  4. Contact support

    • Email: [email protected]
    • Include all information from step 2
    • Attach screenshots or screen recordings
    • Expect response within 24-48 hours

Frequently Asked Questions

Q: Does the extension work offline? A: No, you need an internet connection to access Gemini and export conversations.

Q: Can I export conversations from the mobile app? A: No, this is a Chrome extension for desktop browsers only.

Q: Will this work with Gemini Advanced? A: Yes, the extension works with both free and Gemini Advanced accounts.

Q: Can I export images from conversations? A: Not yet. Currently only text and code blocks are exported. Image support is planned for a future update.

Q: Is my data secure? A: Yes. All processing happens locally in your browser. No data is sent to external servers.

Q: Can I customize the Markdown format? A: Not currently. The format is standardized for compatibility with Obsidian and other Markdown editors. Custom templates may be added in a future update.

For more questions, visit our FAQ section.

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