Troubleshooting

Export button does not work

Try these checks:

1. Make sure you are on an actual Grok conversation page
2. Refresh the page and reopen the extension
3. Re-pin the extension so it is easier to access
4. Confirm the extension is enabled in chrome://extensions

Files do not appear after export

Check the following:

1. Chrome download settings are not blocking the file
2. Another extension is not intercepting downloads
3. You have permission to save files in your usual download location
4. You have enough free disk space

Batch export is incomplete

If not all conversations export successfully:

1. Retry in a smaller batch
2. Keep the source Grok tab open during the batch run
3. Wait for the progress flow to finish before closing the page
4. Try again after refreshing Grok

I cannot find HTML or TXT export

The current conversation exporter generates Markdown only. The official product name and older release notes are retained for continuity; they do not describe additional current output formats.

Open the .md file in Obsidian or another Markdown viewer. HTML or TXT attachments inside a chat are source files, not alternative conversation export modes.

Images are missing

If conversation images do not save correctly:

1. Re-export after the conversation fully loads
2. Verify the image content is visible in the Grok thread before exporting
3. Update the extension if you are on an older build

Need more help?

• Report issues: GitHub issues
• Contact support: [email protected]