API Connection Errors

Common API Errors

Error: “Invalid API Token”

This means your Notion connection has expired or been revoked.

Solution:

1. Disconnect from Notion in extension settings
2. Reconnect and re-authorize

Error: “Database Not Found”

The selected database may have been deleted or you’ve lost access.

Solution:

1. Check if the database still exists in Notion
2. Verify you have edit permissions
3. Select a different database in extension settings

Error: “Rate Limit Exceeded”

You’ve made too many requests to Notion’s API.

Solution:

• Wait a few minutes before trying again
• Reduce export frequency if using Auto-Sync
• Contact support if issue persists

Error: “Extension not connected to Perplexity page”

The content script is not connected to the Perplexity page.

Solution:

1. Refresh the Perplexity page
2. Wait a few seconds for the extension to connect
3. Try the export again

Error: “Perplexity page required”

You need to have a Perplexity page open.

Solution:

1. Open https://www.perplexity.ai in a tab
2. Navigate to a conversation or search page
3. Try the export again

Still Having Issues?

If none of these solutions work, please contact support with:

• Error message screenshot
• Browser console logs
• Steps to reproduce the issue